The content of this web site does not constitute legal
or professional advice, nor does it necessarily reflect
the views of LogiCare Solutions’ management, staff,
directors, shareholders, associates or suppliers. Even though
every endeavor has been made as to the accuracy of this
information, we cannot be held responsible for any errors
and/or omissions.
Terms
and Conditions
Welcome to the LogiCare Solutions Website. The information
provided on this site is for general informational and educational
purposes only. Please read and review these Terms of Use
carefully before accessing or using this website. By accessing
or using this site, you acknowledge that you have read,
understood and agreed to the Terms of Use Agreement. If
you do not agree to the Terms of Use, you may not access
or use the site.
Use of Website.
The information provided on this site is for general informational
and educational purposes. Your access to and use of the
information contained in the website is subject to this
Terms of Use Agreement. By accessing and using this website,
you accept, without limitation or qualification, this
Terms of Use Agreement.
Content.
LogiCare Solutions (Pty) Ltd will use reasonable efforts
to include accurate and up-to-date information on this
website but makes no warranties or representations of
any kind as to its accuracy, currency or completeness.
You agree that access to and use of this website and the
content thereof is at your own risk. Neither LogiCare
Solutions (Pty) Ltd. nor any party involved in creating,
producing or delivering this website shall be liable for
any damages, including without limitation, direct, incidental,
consequential, indirect or punitive damages, arising out
of access to, use of or inability to use this website,
or any errors or omissions in the content thereof. This
limitation includes damages to, or for any viruses that
infect, your computer equipment.
Viruses.
LogiCare Solutions (Pty) Ltd has taken all reasonable
steps to guard against viruses or destructive code. LogiCare
Solutions (Pty) Ltd does not however warrant that the
site is free of viruses or any other data or code that
has the ability to corrupt or affect the user’s
system.
Indemnification.
You agree to indemnify, defend and hold harmless LogiCare
Solutions (Pty) Ltd., its officers, directors, employees,
agents, suppliers and third party partners from and against
all losses, expenses, damages and costs, including reasonable
legal fees, resulting from any violation by you of these
Terms of Use.
Privacy.
LogiCare Solutions (Pty) Ltd respects the privacy of its
website users. Please refer to the LogiCare Solutions
(Pty) Ltd. Privacy Policy that explains users' rights
and responsibilities with respect to information that
is disclosed on this website.
Third Party Websites and Links.
This website may contain links or references to other
websites maintained by third parties over whom LogiCare
Solutions (Pty) Ltd. has no control. Such links are provided
merely as a convenience. Similarly, this website may be
accessed from third party links over whom LogiCare Solutions
(Pty) Ltd. has no control. LogiCare Solutions (Pty) Ltd.
makes no warranties or representations of any kind as
to the accuracy, currency, or completeness of any information
contained in such websites and shall have no liability
for any damages or injuries of any kind arising from such
content or information. Inclusion of any third party link
does not imply an endorsement or recommendation by LogiCare
Solutions (Pty) Ltd.
Non-Confidential Information.
Subject to any applicable terms and conditions set forth
in our Privacy Policy, any communication or other material
that you send to us through the internet or post on the
website by electronic mail or otherwise, such as any questions,
comments, suggestions or the like, is and will be deemed
to be non-confidential and LogiCare Solutions (Pty) Ltd.
shall have no obligation of any kind with respect to such
information. LogiCare Solutions (Pty) Ltd. shall be free
to use any ideas, concepts, know-how or techniques contained
in such communication for any purpose whatsoever, including
but not limited to, developing, manufacturing and marketing
products.
Trademarks.
All product names, whether or not appearing in large print
or with the trademark symbol, are trademarks of LogiCare
Solutions (Pty) Ltd., its affiliates, related companies
or its licensors or joint venture partners, unless otherwise
noted. The use or misuse of these trademarks or any other
materials, except as permitted herein, is expressly prohibited
and may be in violation of copyright law, trademark law,
the law of slander and libel, the law of privacy and publicity,
and communications regulations and statutes.
Intellectual property rights:
Unless otherwise noted, all intellectual property rights,
including but not limited to copyright, in the content
of this website (including images, text and computer code)
vest in LogiCare Solutions (Pty) Ltd. Users are prohibited
from using the content contained in this web site, whether
text or image, without the express written permission
of LogiCare Solutions (Pty) Ltd.
Electronic Communications and Transactions Act: LogiCare Solutions (Pty) Ltd. subscribes to the
principles contained in section 51 of the Electronic Communications
and Transactions Act, in regard to users of this website
who supply personal information to LogiCare Solutions.
Void Where Prohibited. This website and its contents are intended to
comply with the laws and regulations in South Africa.
Although the information on this website is accessible
to users outside of the South Africa, the information
pertaining to LogiCare Solutions is intended for use only
by residents of South Africa. Other countries may have
laws, regulatory requirements and medical practices that
differ from those in the South Africa. LogiCare Solutions
(Pty) Ltd. reserves to right to limit provision of its
products or services to any person, geographic region
or jurisdiction and/or to limit the quantities or any
products or services we provide. Any offer for any product
or service made on this website is void where prohibited.
Governing Laws. This Terms of Use Agreement and your use of the
website shall be governed by the laws of South Africa.
Any legal action or proceeding related to this website
shall be brought exclusively in a court of competent jurisdiction
sitting within South Africa.
Miscellaneous. If any provision of this Agreement is held to
be unlawful, void or unenforceable, then such provision
shall be severable without affecting the enforceability
of all remaining provisions. LogiCare Solutions (Pty)
Ltd. reserves the right to alter or delete materials from
this website at any time at its discretion.
Privacy Policy
(Date: September 2013)
Personal information.This is information which you provide to
us which personally identifies you or another person, such
as name, email address or billing information, or other
data which we can reasonably link to such personal information.
Trans-border transmission. When you visit
our website or use our services, you may submit personal
information to us. Personal information collected or processed
by LogiCare Solutions may be transferred between companies
within the LogiCare Solutions Group where it is necessary
to meet the purpose for which you have submitted the information.
By submitting personal information on LogiCare Solutions
website or to our systems, you explicitly consent to trans-border
transmission of the information.
Consent. We only collect or process personally
identifiable information if it is specifically and voluntarily
provided by you. If you provide us with personal information
about another person, you warrant that you have that person’s
consent to do so and that that person has given explicit
consent for LogiCare Solutions to collect or process their
personal information for the purpose for which you submitted
it to us.
INDEX
PERSONAL INFORMATION SUBMITTED TO OR COLLECTED BY OUR
WEBSITE
PERSONAL INFORMATION SUBMITTED TO OUR SYSTEMS.
GENERAL
1. PERSONAL INFORMATION SUBMITTED TO OR COLLECTED
BY OUR WEBSITE
Your personal information. Examples of
when you may choose to provide personal information include
if you want to:
download publications
register for LogiCare Solutions online products and/or
services
submit resumes or work history information
participate in “join our mailing list”
initiatives
participate in bulletin boards, discussion or message
forums
contact us for further information
enter Quick Surveys, Quiz’s or Benchmarking Surveys
register for events and conferences
Collection. Typically, we may collect your
personal information in order to:
register you for certain services
improve our marketing and promotional efforts, by enabling
statistical analysis of site and product usage
deliver information to you, such as administrative
notices and news
deliver account balance updates
answer your requests and queries
consider job applications
Examples of further instances in which we may collect
your personal information include:
Publication downloads. Most publications
are provided as downloads and you will be requested to provide
us with some personal information before downloading such
publications
Purchases. When you make a purchase online
we will collect order information in order to facilitate
delivery and payment for the product and/or services. Your
credit card information will only be collected and stored
by our third party payment gateway service provider who
is fully PCI compliant, and not by LogiCare Solutions. Our
third party payment gateway services provider may collect
IP address, browser version and other information about
the software and hardware resident on the computer you use
to make the purchase. This information is collected and
used solely for purposes of authentication and security.
By making a purchase on our website you authorize such collection
and use.
Contacting us. You are also able to send
emails or requests through the website. Your messages will
contain your screen name and email address, as well as any
additional information you may wish to include in the message.
Because we use the website as a tool to provide customer
service and product support, a visit to the website may
also result in your personal information being sent to an
individual within LogiCare Solutions.
Sensitive personal information. LogiCare
Solutions intention is not to seek any sensitive information
through our website unless legally required for recruiting
purposes. Sensitive information includes a number of types
of information relating to: race or ethnic origin; political
opinions; religious or other similar beliefs; trade union
membership; physical or mental health; sexual life or criminal
record. We suggest that you do not provide sensitive information
of this nature. If you do wish to provide sensitive information
for any reason, you explicitly consent to our use of that
information in the ways described in this privacy statement
or as described at the point where you choose to disclose
this information.
Unnecessary collection. It is LogiCare
Solutions policy to limit the information collected to only
the minimum information required to complete a visitor’s
request. In any instance where non-mandatory information
is sought, the website visitor will be notified of this
at the point of collection. LogiCare Solutions makes every
practical effort to avoid excessive or irrelevant collection
of information. If you believe that our website has collected
excessive information, we encourage you to contact our Privacy
Officer at info@logicare.co.za to raise any concerns.
Use of information. Personal information
attained by our website is used only for the intended purpose
stated at the time that the information is collected. This
information is not shared with other companies in the group
for secondary or unrelated purposes, or shared with a third
party, unless otherwise disclosed at the point of collection
or in this policy. If there is an instance where such information
may be shared for other purposes, you will be asked for
permission beforehand.
Marketing. Except for the mailing list
initiative described above, where you explicitly choose
to receive specific LogiCare Solutions marketing or other
materials, LogiCare Solutions will not use personal information
collected from our websites to facilitate unsolicited marketing
activities. You may at any time log into your LogiCare Solutions
account to enable or disable the marketing newsletter or
weekly account balance update newsletter feature in your
account preferences. You may also select to unsubscribe
from any email newsletter or SMS notification by following
the unsubscribe and opt-out directions in the body of such
email or SMS.
Cookies. Cookies may be used on some
pages of our site. “Cookies” are small text
files placed on your hard drive that assist us in providing
a more customised website experience. For example, a cookie
can be used to store registration information in an area
of our website site so that you do not need to re-enter
it on subsequent visits to that area. It is LogiCare Solutions
policy to use cookies to make navigation of our websites
easier for visitors and to facilitate efficient registration
procedures. Website statistics are compiled by LogiCare
Solutions and used for statistical reporting only. If you
are concerned about cookies, most browsers permit individuals
to decline cookies. In most cases, you may refuse a cookie
and still fully navigate our websites; however other functionality
in our website may be impaired. After termination of your
visit to our website, you can always delete the cookie from
your system if you wish.
Log files. In order to properly manage
our website we may anonymously log information on our operational
systems, and identify categories of visitors by items such
as domains and browser types. These statistics are reported
in the aggregate to our webmasters. This is to ensure that
our website presents the best web experience for visitors
and is an effective information resource.
Display advertising.We use third-party advertising technology
to serve ads when you visit our website and sites upon which
we advertise. This technology uses information about your
visits to our website and the sites upon which we advertise,
to serve our ads to you. In the course of serving our advertisements
to you, unique third-party cookies may be placed or recognized
on your browser. In addition, we may use web beacons, provided
by our third-party ad server, to help manage and optimize
our online advertising. These web beacons enable our ad
server, on our behalf or on behalf of our agent, to recognize
a browser’s cookie when a browser visits this site,
and to learn which banner ads bring users to our website.
Our third-party ad server is performing its functions on
our behalf or on behalf of our agent, and we may, directly
or indirectly, instruct such ad server to enable other service
providers to receive information about our site related
to our online advertising.
Email advertising. We share web site
usage information about visitors to our web site, who have
consented to and received a targeted promotional campaign,
with a reputable third-party advertising company for the
purpose of targeting future campaigns and upgrading visitor
information used in reporting statistics. For this purpose,
we and our third-party advertising company note some of
the pages you visit on our web site through the use of pixel
tags (also called clear gifs).
Third party links. There are several
places throughout our website that may link to other websites
that do not operate under our privacy practices. When you
link to other websites, LogiCare Solutions privacy practices
no longer apply. We encourage you to review each non-LogiCare
Solutions website’s privacy policy before disclosing
any personally identifiable information.
Information retention. Some of the information
we receive is not retained. Contact information about visitors
to our website (such as information generated though registration
for access to areas on the site) will be kept as long as
the information is required to completely service the contact
request or until a user requests that we delete that information.
Mailing list information, discussion posts and email are
kept for only the period of time considered reasonable to
facilitate the visitor’s requests. Resumes are disposed
of when they are either no longer under consideration, or
are considered dated by our Human Resources departments.
Choices. As a policy, visitors are not
required to register to gain access to areas of the LogiCare
Solutions websites. In certain cases in the future, as your
LogiCare Solutions website experience expands, we may require
visitors to register in order to obtain a user-id and password
for authentication and secure access to a transaction or
certain business confidential or proprietary information
services on premium websites.
Unsubscribe.You
voluntarily provide us with personal information. Should
you subsequently choose to unsubscribe from mailing lists
or any registrations, we will provide instructions on the
appropriate website area or in communications to you; or
you may contact LogiCare Solutions Support atsupport@logicare.co.za.
2. PERSONAL INFORMATION SUBMITTED TO OUR SYSTEMS.
Processing and Storing of Content. Electronic
communications or transactions submitted to our systems
for processing or transmission may contain personal information
about you or another person. We will only process such personal
information for the purpose of effectively providing the
relevant service to you. Content of your electronic communications
or transactions may be stored on our live systems or in
our data archives for operational purposes such as reporting
and trouble shooting. By submitting electronic communications
or transactions containing personal information of other
persons to us for transmission, you confirm that you have
obtained the explicit consent of each such other person
for LogiCare Solutions to process and store their personal
information. We do not accept any liability resulting from
our processing or storage of personal information you submit
to our systems for which you do not have the necessary consent.
Processing and storage of numbers. For
operational purposes, we store the following numbers on
our live systems or in our data archives:
mobile numbers to which you send electronic communications
via our services; and
mobile numbers to which direct prepaid airtime is loaded
via our systems.
By submitting electronic communications to us for transmission
to recipients, you confirm that you have obtained the explicit
consent of each recipient for LogiCare Solutions to process
and store their mobile numbers. By submitting transactions
to our systems for processing or allowing others to do so,
you confirm that the following persons have given their
express consent for LogiCare Solutions to process and store
their mobile numbers:
the subscriber from whose mobile number a transaction
is initiated; and
in the event of direct prepaid airtime top-up, the
subscriber whose mobile number is topped up as a result
of a transaction done via our systems.
We do not accept any liability resulting from our processing
or storage, during the provision of our services to you,
of subscribers’ mobile numbers.
Processing and storage of personal information by LogiCare
Solutions suppliers. When you submit electronic communications
or transactions to our systems, we transmit these communications
to our service providers, including mobile networks and
aggregators. Our service providers may in turn transmit
this data to their upstream service providers in the transmission
chain. We have no control over how our service providers
or other third parties collect, process or store mobile
numbers to/from which electronic communications are sent/received
or personal information contained in any electronic communications
or transactions. We do not accept any liability resulting
from the unlawful collection, processing or storage of personal
information by our suppliers or any other third party.
3. GENERAL
Purpose. We
collect and process personal information only for the purpose
for which you give it to us. We do not collect or compile
personal information for dissemination or sale to outside
parties for consumer marketing purposes, or host mailings
on behalf of third parties.
Disclosure of personal information. There
may be situations where the law requires us to disclose
your personal information. It may also be necessary for
us to disclose or transfer your personal information to
suppliers, affiliates or agents in order to provide you
with our services. LogiCare Solutions sometimes use other
companies to perform certain business-related functions,
for example email marketing, digital marketing technology,
interactive campaign management etc. When we employ another
company to perform a function of this nature, we only provide
them with the information that they need to perform their
specific function. To the extent that that third party requires
your information to enable LogiCare Solutions to provide
you with our services, or perform business-related functions
on our behalf, you hereby consent to LogiCare Solutions
sharing your personal information with such third parties.
Changes. If any of your personal information
changes, you must let us know immediately by updating your
LogiCare Solutions account or contacting our Support team
at support@logicare.co.za.
Access. You have the right of access
to personal information you have submitted to LogiCare Solutions.
LogiCare Solutions is committed to providing reasonable
and practical access to visitors to allow them the opportunity
to identify and correct any inaccuracies. When requested
and practical, LogiCare Solutions will delete identifying
information from current operational systems. If you want
us to remove or update any of your personal information,
please contact our Support team at support@logicare.co.za.
Disclaimer. LogiCare Solutions does not
assume responsibility for verifying the ongoing accuracy
of personal information. When practically possible, if we
are informed that any personal information submitted to
our website or systems and stored by us is no longer accurate,
LogiCare Solutions will make appropriate corrections based
on the updated information provided by the authenticated
visitor.
Security. We have implemented generally
accepted standards of technology and operational security
in order to protect personal information from loss, misuse,
alteration or destruction. All LogiCare Solutions employees
follow a network-wide security policy. Only authorised LogiCare
Solutions personnel are provided access to personal information
and these employees have agreed to ensure confidentiality
of this information. LogiCare Solutions policy is to use
secure socket layer technology for our customer’s
administration area in order to protect information submitted
through web forms.
Children. We understand the importance
of protecting children’s privacy especially in an
online environment. Our website is not intentionally designed
for or directed at children 13 years of age or younger.
It is LogiCare Solutions policy never to knowingly collect
or maintain information about anyone under the age of 13.
Modifications. We replace or make changes
to this Privacy Policy at any time. The effective date of
any new version will be displayed at the beginning of our
Privacy Policy. It is your responsibility to review this
Privacy Policy frequently and to remain informed about any
changes to it, so we encourage you to visit this page often.
Enquiries. Should you have any questions
or enquiries regarding this policy, please feel free to
direct them to info@logicare.co.za
for attention: LogiCare Solutions Privacy Officer.
